FAQ

 

How long will my delivery take to arrive and how much will it cost?

ORDERS UNDER £40 

postage photo 2 

ORDERS OVER £40 +

 FREE POSTAGE PHOTO

At Yummy Mummy Candles we use 2nd class Royal mail delivery to keep costs low for our customers but if you need your order faster please contact us and we will be more than happy to help!

 Scottish Highlands and Northern Ireland

 Same costs apply but delivery will take longer, estimated between 4-6 working days.

 Channel Islands and The Isle of Man 

All ORDERS 

postage photo channel island

 Unfortunately we can not offer free delivery to the Channel Islands and the Isle of Man at this time, but stay posted as this may change in the near future.

 All of the above includes orders up to 2 kg in weight and based on a small parcel size, added costs will apply on orders over this weight and size and will be calculated at check-out.

 Do you deliver overseas?

 WILL BE COMING SOON!

 Returns policy

 We strive to create a product you love, but understand if you are not happy with your order. However, due to the nature of our products we cannot accept returns. Your satisfaction and happiness with our products is very important to us so please contact [email protected] directly with your feedback and we will take care of the rest.

 My parcel has arrived damaged what should I do?

 Although we take great care to make sure that your parcel arrives safely, we accept that some things are out of our control. Please contact [email protected] immediately and provide photographic evidence of both the outer and inner packaging and we will send you a replacement product right away.